We would like to offer our latest update on the outbreak of COVID-19 and any impact to Maersk’s operations.
Currently ports, depots, and terminals are operating normally and have extensive business continuity plans in place.
To sustain operations, we kindly request that discharged container units are treated with your utmost attention. We request timely pick-up and drop-off of containers to ensure we can continue performing at the highest level and avoid terminal congestion at port.
It is crucial that we work together in these challenging times. We are doing our best to keep you informed and offer support to minimize the potential impact on your business.
Please do note the below details on the Demurrage/Detention Billing
- All Demurrage and Detention Free time agreements and rates remain as negotiated.
- We encourage you to regularly follow up on your arriving containers, prepare in advance for pick up and reach out if we can support you to final delivery.
- To minimize substantial Demurrage and Detention costs, we encourage you to manage your exposure. You can check your current Demurrage/Detention free time details for your containers via our website at Maersk - Dashboard
- As we are anticipating that the current circumstances might lead to many of our customer going to face the necessity to slow down their supply chains, we have developed a variety of solutions to avoid significant Detention & Demurrage exposure. Please look at our contingency solutions of Maersk Storage and Maersk Forward Storage +, by clicking the following link.
If you have any questions, please contact us via Live Chat, our Maersk website, or reach out to your Customer Service contact via phone.
We value your business and look forward to your support and working with you in future. We wish everyone a safe and healthy time ahead.
相关文章
查看所有新闻提交此表,即表示我同意通过电子邮件接收 A. P. 穆勒-马士基集团及其关联公司接收物流相关新闻和营销信息更新。我了解我可以随时通过点击退订链接,取消接收此类马士基推送信息。如需查看我们会如何处理您的个人信息,请查阅隐私公告。