Reinitiating Services at Port Au Prince - Haiti Situation Update 04

We are excited to inform you that Maersk will be reopening operations in Haiti. Starting July 1st, we will resume accepting new bookings to and from Haiti, ensuring you can continue to manage your supply chain smoothly.

We are closely monitoring the situation in Haiti to keep you informed and help you take any necessary preventive or mitigating actions. While local conditions remain fluid, we are committed to providing you with our service.

Our vessels will call at Port-au-Prince, to address ongoing risks, an Emergency Risk Surcharge will be implemented. For detailed information, please contact your customer service agent.

Thank you for your understanding and continued support.


Port Au Prince - Haiti Situation Update 03

Maersk is closely following up the developments in Haiti to keep you informed about your supply chain and allow you to take preventive or mitigating actions, as the case may be. In that sense, local conditions remain fluid but not showing improvement, for now. For this reason, Maersk has decided to stop taking new bookings to or from Haiti until further notice.

Maersk aim at providing assistance in this situation and suggest considering options, like possibility to change the destination of your cargo in transit:

  • COD – Change of Destination.

In case this is an option for you, you can contact your customer service agent. Our teams are always available and happy to support you in case you need any additional assistance.

Under the current situation in Haiti, we suggest to take into account all the potential impact it could have on your cargo and the additional costs involved.

Maersk will continue following the developments in the country and providing you with updates on the situation. We remind you that you can subscribe to our website maersk.com/newsletter to receive status updates.

Should you have any further questions or any feedback, please contact your local Maersk Team.


Port Au Prince - Haiti Situation Update 02

During the last weeks, Haiti has faced challenges linked to the outcomes of its civil unrest situation, which has impacted import and export operations from Port Au Prince, as customers have not been able to enter the port to drop or pick up their containers.

Port Yard Density: The dry equipment area is nearing full capacity, while the reefer cargo section is at full capacity. For now, vessels have no problem operating in this port, but the complexity of capacity is increasing and becoming concerning.

Your supply chain is of the utmost importance to us hence we would like to suggest you make the following modification to safeguard your cargo:

  • Request Change of Destination to continue with the cargo transit.

In case this is a suitable option for you to continue with your supply chain, please request it to your customer service agent. Our teams are always available and happy to support you in case you need any additional assistance.

This is a recommendation due to Haiti current situation and the potential impact it could have on your cargo. All costs involved will have to be considered by your company.

We will continue to provide you with the latest updates on the situation. We remind you that you can subscribe to our website maersk.com/newsletter to receive status updates.

Should you have any further questions or any feedback, please contact your local Maersk professional.


Relief Package for Customers - Haiti Situation Update 01

Your supply chain is of the utmost importance to us. In light of the recent events that prevent the Gates moves at port, we would like to offer the following relief packages:

  • Containers discharged between 27-Jan-2024 and 20-Feb-2024, freetime condition starts from 21-Feb-2024.
  • Containers discharged before 27-Jan-2024, have waiver for period 27-Jan-2024 to 20-Feb-2024.

The above measures are not applicable for containers discharged before 27-Oct-2023.

We continue monitoring the situation closely and will inform you of any changes and/or further updates.

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