In our effort to continuously improve the refunds process at Maersk, we have created a dedicated mailbox to handle refund-related queries specifically for the Eastern Africa Area. This initiative is aimed at ensuring more focus and efficient handling of our customer emails and requests.
New Business Address: eaarefunds@maersk.com
We kindly request you to begin using this new email address for all refund-related communications with immediate effect.
To ensure a smooth transition:
- We will continue to monitor and respond to emails sent to the old business address afrrefund@maersk.com for the next two weeks.
- After this period, an Out of Office (OOO) message will be activated on the new business address, and it will no longer be monitored.
Thank you for your continued support and cooperation.
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