Notice: Select the Correct Option in MyFinance (Upload Proof of Payment)

For accurate payment processing in MyFinance – Upload Proof of Payment, please use the guidance below when your invoice is not visible in the system.

Ocean Freight Invoices
If you are paying an Ocean Freight invoice and it does not appear in MyFinance, please select: “No invoice found”
This option will be renamed to “Ocean Freight Invoice Not Available” starting March 13.

Import Detention & Demurrage (DET & DEM) Invoices
If you are paying an Import DET & DEM invoice and it is not shown in MyFinance, please select: “Advance Payment D/D”
This option will be renamed to “Import DET & DEM Invoice Not Available” starting March 13.

Selecting the correct option ensures that your payment is posted accurately and without delay.

If you require further assistance, please contact your usual point of contact.
Thank you for your cooperation.