Online shopping has allowed all brands to quickly expand across the four corners of the world. Maersk has the scale to ensure you can place goods at consumers doorsteps, anytime, anywhere.
Maersk E-Commerce Logistics is a suite of products to manage business to consumer (B2C) supply chains for brands and retailers. By leveraging our existing assets and investing in new physical and digital capabilities, we strive to provide the omni-channel solution to enable our customers to fulfill the full potential of the fast-growing e-commerce business.
Three core B2C services are offered by Maersk, with additional services available based on your supply chain needs.
Maersk has spent decades building a strong network of self-managed and partner omni-centers allowing you to facilitate both your B2B and B2C operations in the same footprint to increase your speed to consumer and decrease your stock out. We deploy leading technologies that allow you to create unparalleled visibility on your stock.
Connect to multiple sales channels in all your key markets and let Maersk manage the entire boxing process, making it ready for delivery at break-neck paces.
Let Maersk fulfil your orders, so you can fulfil your customer's expectations.
Maersk understands all the different ways to tailor your supply chain. We have decades of experience designing global supply chains. When it comes to delivering your B2C orders, we know that the goods can be fulfilled from down the street, from a neighboring country, or across an ocean. Therefore, we created a geography agnostic delivery product that will fulfil all your parcel delivery needs.
We integrate all the transportation nodes for you using the Maersk infrastructure in Ocean, Air, Customs, and Inland so you don’t have to. Just tell us where to pick up and drop off your parcels and we'll do the rest.
Even more than delivery, consumer returns are taking the headlines of your customer's experience. Trying to efficiently reverse the entire supply chain can cause headaches for even the most skilled supply chain manager. Therefore, Maersk has focused on E-Commerce Returns as a key value driver for our customers. For this, we offer best-in-class software allowing customized return options across the globe, leveraging on the Maersk infrastructure to make reverse logistics as easy as forward logistics.
Regardless of your sales channel, we can plug in your logic to your web store, your physical store, or even an online marketplace. This ensures your consumer can return their order, but not their loyalty.