Maersk Customs Services in Canada

Our Maersk Customs Services can help you with the complexities of border controls and customs regulations. For import and export cargos. At both - origin and destination.

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Access Maersk Customs Navigator

VFI Track is now Maersk Customs Navigator
Are you a former user of the Vandegrift website looking for the login to your portal? Follow the link below to access your platform for the same powerful visibility, reporting tools and more.

Core products

Custom Service
Digital Solutions
End to end integration
Trade Consulting
Bill of Landing pictogram
Duty Drawback Services

Customs Clearance

Standard full import customs clearance process

  • Entry preparation/Entry audit
  • Unique business rules
  • Track and trace with customized notification and alerts
  • Complete entry visibility and transparency
  • Ad-hoc reporting
  • Reconciliations
  • Bonds and insurance, documentation retention, access and retrieval
  • Automated Export System (AES)

Digital Solutions

Proprietary, self-service compliance tools

  • Maersk Customs Navigator
  • Customized programming
  • On-demand reporting
  • Global classification
  • Compliance portal
  • Analytical survey tool
  • Purchase order/vendor management

Trade Consulting

International trade experts to help analyze and manage your supply chain compliance practices

  • HTS Line reviews and global classification
  • CBSA audit assistance
  • Compliance manuals and procedures reviews
  • Trade preference eligibility studies
  • Training seminars/webinars
  • Temporary and on-site staffing

Duty Drawback Services

Learn how to save money on your dutiable goods

  • Eligibility consultation
  • Dedicated team to identify drawback opportunities
  • Determine feasibility and profitability
  • Tight management controls throughout the claim process

Local contact options

Contact us

Please contact our customer service representative to include one of our Maersk Customs Service products in your supply chain.

What is required to complete Maersk Customs Services?

Customer set-up for Canadian resident

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Valid Canadian Business number
  4. Master Carrier authority
  5. Completed MCS questionnaire
  6. Customer product database if available

Customer set-up for non-resident importer

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Business number registration applications duly completed
  4. Books and record from to retain outside of Canada original signed in blue ink
  5. Master Carrier authority
  6. NRI Questionnaire

Entry process

  1. Commercial invoice and packing list
  2. Bill of lading
  3. Free Trade certificates/certificate or origins
  4. HS if available

For abbreviations & explanations, please check shipping terms.





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