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In light of the current port situation in Dalian where more positive COVID cases have been confirmed, the production, operation and sale of imported cold chain food in Dalian city has been suspended.
In order not to further impact your supply chain, which is of the utmost importance to us, we would like to inform you that Maersk will stop all new reefer bookings effective 19th November 2021, into Dalian until further notice.
We regret the impact this has on your business, and we would like to extend our assistance to the impacted customers.
Understanding that flexibility is key to our customers at the current period, we would like to offer our customers following.
| Our offerings | Remarks | For shipment** booked with final discharge/destinations: Dalian, CN | Applicable period |
|---|---|---|---|
|
Our offerings
Free Change of Destination Service (COD)
|
Remarks
Customers still subject to the expense of re-stowage and extra shifting cost.
Acceptance of COD request is subject to operational feasibility. |
For shipment** booked with final discharge/destinations: Dalian, CN
For frozen reefer cargo staying at the origin still, applicable to both with/without empty container pick up.
|
Applicable period
For shipments with Price Calculation Date (PCD)* on or after 19th November until further notice.
|
|
Our offerings
No Cancellation Fee
|
Remarks
For origin countries where Cancellation Fee applicable.
|
For shipment** booked with final discharge/destinations: Dalian, CN
For frozen reefer cargo staying at the origin still, applicable to both with/without empty container pick up.
|
Applicable period
For shipments with Price Calculation Date (PCD)* on or after 19th November until further notice.
|
|
Our offerings
Free Change of Destination Service (COD)
|
Remarks
Customers still subject to the expense of re-stowage and extra shifting cost.
Acceptance of COD request is subject to operational feasibility. |
For shipment** booked with final discharge/destinations: Dalian, CN
For frozen reefer cargo on water
|
Applicable period
For shipments with scheduled arrival date between 19th November until further notice.
|
* PCD = Price Calculation Date. PCD refer to the scheduled departure date of the first water leg at the time of booking confirmation. For FMC, PCD is last container gate-in date for non-spot bookings.
** In case of chilled reefer shipment for fruit/vegetables/medicines, please kindly review the booking acceptance with respective Maersk’s Sales or Customer Experience Team.
By offering the above mentioned, our aim is to give you sufficient room to assess the different options most fitting for your business, and maneuver some of the current pressure points caused by the Dalian situation. We will continue to monitor the situation in Dalian and keep you updated with any changes. Please do not hesitate to reach out to your local Maersk representative should you have any questions.
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