Manual documentation amendments process for Turkey

25 July 2022

As of 25.07.2022, all of the manual documentation requests for SPOT Bookings will be subject to charge – Transport Document Amendment Fee & Manual Documentation Processing Fee – and the process will be as follows, aim is to enhance the quality of work and to speed up the documentational work flow to serve you better.

Documentation processes are handled by Maersk Documentation Team and can be reached out via pnqgscidx@maersk.com address, Below manual documentation requests sent to Maersk Documentation Team -where maersk.com is active for web transactions- will be handled and directly charged with Transport Document Amendment Fee (AME) per BL.

Amendment of Cargo Description
Amendment of Shipment Parties
Amendment of Quantity and/or Weight
Amendment of POL and/or POD (POL & POD format on B/L)
Amendment of BL Type
Print at Destination
Telex Release (AME will be charged only from post-sailing time)
Amendment of Payer Parties
VGM Submission
VGM Amendment
Manual Verify Copy Sharing

Below manual documentation request sent to Maersk Documentation Team will be directly charged with Manual Documentation Processing Fee (MDF) per BL.

SI Submission

Transport Document Amendment Fee & Manual Documentation Fee are not going to be applicable in case of below circumstances/requests.

maersk.com is not active for Verify Copy & BL Amendment (proven with a screenshot)
maersk.com system down (proven with a screenshot)
Splitting / Combining B/L

Important notes

All documentational amendment requests needs to be made via maersk.com and your amendment will be processed within 2 working hours after submission
Manual amendment requests sent to pnqgscidx@maersk.com address will be processed in 4 working hours
Manual Splitting & Combining B/L transactions are being processed in 12 working hours
Manual amendment requests mailed to pnqgscidx@maersk.com address will be directly charged with AME & MDF, please bear in mind that your request is an advance approval for the charges