As previously communicated, our financial system has undergone an upgrade to SAP S/4HANA. Following this transition, we noticed a discrepancy in the rate of exchange mentioned in the recent credit note you received.
To address this issue, our team made necessary changes to the impacted credit notes with incorrect rate of exchange. However, due to the system limitations, there are still some credit notes where the amount differs slightly by a few cents from the exact amount printed on their original invoices.
Instead of asking you to raise new disputes, we kindly request that you update the discrepancy in your respective system records.
If you have any questions or require further clarification, please do not hesitate to reach out to your regular contact person.
We appreciate your patience and understanding as we work to improve our financial system to better serve you.
This information is relevant for customers in the following countries:
EUROPE: Bulgaria, Croatia, Czechia, Egypt, Finland, Georgia, Greece, Hungary, Ireland, Israel, Italy, Lebanon, Lithuania, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, the Syrian Arab Republic.
NORTH AMERICA: Canada and the United States of America.
无论您需要什么，我们都可以随时为您提供帮助
解决方案
联系我们
准备好运送货物？
提交此表，即表示我同意通过电子邮件接收 A. P. 穆勒-马士基集团及其关联公司接收物流相关新闻和营销信息更新。我了解我可以随时通过点击退订链接，取消接收此类马士基推送信息。如需查看我们会如何处理您的个人信息，请查阅隐私公告。