Local information - Europe

Shipping to and from Czech Republic

Your complete guide to shipping to and from Czech Republic. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

Local information

主要办事处
Prague
地址
Pernerova 691/42, 186 00 Praha 8-Karlín, Czech Republic

Emergency phone contacts outside working hours:
Truck hotline Mon-Fri 7:00 - 8:30: +420 731 544 520
Customer Service hotline Mon-Fri 17:00-19:00
Export: +420 731 544 506
Import: +420 731 544 533
电话
+420 222 353 378

Maersk Go contact email id:
maerskgosupport@maersk.com

Import related queries:
cz.import@maersk.com

Export related queries:
cz.export@maersk.com
营业时间
Mon-Fri 8:00-17:00

We have been helping businesses in the Czech Republic to connect with global markets since 1991. Whether you are shipping standard, refrigerated or oversized cargo, we have the local expertise and global network needed to get it to its destination on time.

Customer Satisfaction and Loyalty Survey now LIVE - until June 6th

Your feedback has already helped us resolve key pain points and enhance the way we serve you — and we’re ready to listen again.

Our quarterly survey is now open.

When you have a few minutes to spare, please check your inbox (or spam folder) for a message from customer.survey@maersk.com, with the subject line "Your Opinion Matters.“

Thank you for partnering with us in our pursuit of excellence.

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Your Feedback, Our Action – Experience the New Chat

We’re thrilled to announce a major upgrade to your chat experience on our website — launching May 15th!

This update is built around your needs, making conversations smoother, smarter and more convenient than ever:

  • Conversation History that Sticks Pick up where you left off — no matter when you return. Your full chat history stays intact, making it easy to revisit and continue any conversation.
  • Smarter Agent Handover No more repeating yourself. If you’re transferred or reconnect later, the next available agent will see your previous messages and help you without missing a beat.
  • Effortless Document Sharing Need to share a file? Now you can send and receive documents directly in chat — no more switching to email.
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