Shipping to and from Turkey
Your complete guide to shipping to and from Turkey. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
款项
了解发货时付款方式概况。
We can assist you better
- If you advise your Bill of Lading number as reference while you re making your payments
- If you make your payments at the same currency as the invoice
Cash deposit release process:
Cash deposite repayments will take around a week after you submit your request to us. Necessary documentation should be scanned and forwarded to the related collection specialists. In order to be able to make the payment, kindly prepare your payment order on company paper signed and sealed. In case payment needs to be paid to customer brokerage agent, payment order should still be prepared by contractual customer.
Below should be included in payment order;
- In case payment will be done to contractual customer;
- Company name
- Bank name
- Iban no
- Branch name
- Branch code
- Reciept for deposite payment
- In case payment will be done to custom brokerage agent
- Customer Brokerage agent name
- Customer Brokerage address
- Customer Brokerage address postal code
- Customer brokerage tax office and tax no
- Bank name
- Iban no
- Branch name
- Branch code
- Reciept for deposite payment
- Proxy
- Signature sirkular
- Telephone and Fax
Thanks for your cooperation.
Frequently asked questions (FAQ)
In which banks do you have accounts?
Maersk A/S has accounts in two banks, Citibank and Yapı ve Kredi. You may make your payments to these accounts. In case the payment is done by custom brokerage firm please make sure as well as the bill of lading number please mention the name of the actual customer.What are your bank account numbers?
Garanti Bankası:
FİRMA: MAERSK A/S
BANKA İSMİ: Garanti Bankası
ŞUBE İSMİ: Altunizade Ticari
BANKA NO: 62
ŞUBE NO: 341
Garanti Bankası
IBAN | PARA BİRİMİ |
---|---|
IBAN
TR45 0006 2000 3410 0006 2955 43
|
PARA BİRİMİ
TL
|
IBAN
TR61 0006 2000 3410 0009 0901 16
|
PARA BİRİMİ
USD
|
IBAN
TR88 0006 2000 3410 0009 0901 15
|
PARA BİRİMİ
EUR
|
IBAN
TR78 0006 2000 3410 0006 2955 31
|
PARA BİRİMİ
TL
|
IBAN
TR62 0006 2000 3410 0009 0900 98
|
PARA BİRİMİ
USD
|
IBAN
TR89 0006 2000 3410 0009 0900 97
|
PARA BİRİMİ
EUR
|
FİRMA: MAERSK A/S
BANKA İSMİ: YAPI VE KREDİ
ŞUBE İSMİ: ULUSLARARASI BANKACILIK SUBESI
BANKA NO: 763
ŞUBE NO: 67
SWIFT KODU: YAPITRIS
Yapı ve Kredi Bankası
IBAN | PARA BİRİMİ |
---|---|
IBAN
TR730006701000000042964837
|
PARA BİRİMİ
TRY
|
IBAN
TR940006701000000042964847
|
PARA BİRİMİ
USD
|
IBAN
TR450006701000000042964856
|
PARA BİRİMİ
EUR
|
IBAN
TR600006701000000042964877
|
PARA BİRİMİ
GBP
|
FİRMA: MAERSK A/S
BANKA İSMİ: CITIBANK
ŞUBE İSMİ: ISTANBUL MERKEZ SUBE
BANKA NO: 92
ŞUBE NO: 1
SWIFT KODU: CITITRIX
Citibank
IBAN | PARA BİRİMİ |
---|---|
IBAN
TR820009200000000001980009
|
PARA BİRİMİ
TRY
|
IBAN
TR380009200000000001980025
|
PARA BİRİMİ
USD
|
IBAN
TR910009200000000001980041
|
PARA BİRİMİ
EUR
|
IBAN
TR190009200000000001980076
|
PARA BİRİMİ
GBP
|
- What should I write as referans while I am making my payments?
Kindly advise your Bill of Lading number as reference while you re making your payments -
Which exchange rate should I use for paying my invoices?
Due to payments done with different currencies then actual invoice currency in case there are differences, manual settlements will not be done. In order to avoid such currency differences and to be able to assist you better please make your payments at the same currency as the invoice. -
I havent received my invoice. What should I do?
Please write to invoicerequest@maersk.com -
Can I get a copy of my invoice? Could you undersign it is same as original?
Please write to invoicerequest@maersk.com -
I have received wrong invoice. What should I do?
If the amount is not correct: Please contact your sales person and and send the wrong invoice to our offices. Incase if you already had registered the wrong invoice, you may prepare a return invoice for the full amount. Kindly note return invoice equaling the difference between old and new invoice amounts will not be accepted, for return invoice we will only accept when it is equal to whole invoice amount.
If wrong party is invoiced: Please contact your customer service agent and send the wrong invoice to our offices.Incase if you already had registered the wrong invoice, you may prepare a return invoice for the full amount. Kindly note return invoice equaling the difference between old and new invoice amounts will not be accepted, for return invoice we will only accept when it is equal to whole invoice amount.
If a duplicate invoice received: If you have received duplicate invoice for the same amount and invoice number on the right upper part of the invoice (starts with 560 and composed of 10 digits) is same you may register any of the invoices and send the other one to us together with the copy of the other invoice. Incase invoice number (that starts with 560) is different kindly register the new invoice and send us the old invoice together with the fotocopy of the new invoice. -
What should I do to recieve my invoices in TL?
Please send your request to your customer service reperesentative. Your invoices will be prepared in TL by using Central Bank currency of 5 working days earlier to the scheduled arrival of the last vessel for import or to the scheduled departure of first vessel for export. -
What should I do for BA/BS reconciliation?
According to article 207 of tax legislation “International transportation companies and representative organizations within Turkey are obliged to keep revenue book "Hasılat defteri" and not obliged to keep accounting book “muhasebe defteri”. According to same legislation as foreign-based tax payer our company Maersk A/S is not responsible with Ba-Bs b form registeration thus you may declare the amounts per your records. As this is not a stopper to do reconcilement with our customers our colleagues will be assisting you to do so while a written BA-BS confirmation will not be given
The rate of exchange applied to invoices reflects Maersk’s cost of sourcing foreign currency from the FX markets.
Maersk uses the rate of exchange at the prevailing conversion rate on the date of issuing the first invoice for the shipment in question. The same conversion rate will be applied to any subsequent invoice(s) issued in relation to the same shipment. For import detention and demurrage invoices, Maersk will convert the currency based on the last available rate of exchange on the invoice creation date.
For further questions or concerns, please refer to Maersk’s standard Terms and Conditions.
MyFinance
我们的网络平台随时为您提供信息和洞察。
动态信息
通过 MyFinance,您可轻松了解所提供的各类数字服务和您的应付款。 知晓您的发票支付和逾期发票状态,从而管理您的现金流并按时付款。
轻松又安全
无论您身在何处,借助 MyFinance 就能访问财务信息。 所有我们的金融服务均以数字化方式提供,非常安全。
MyFinance 在线功能
开具发票- 所有未结清的发票都会列于此标签下。
- 可搜索和下载单张或多张发票。
- 您还可以查看和下载发票的 PDF 副本。
- 单张和批量发票(一个争议原因)可以在“开具发票”标签下提出争议。
- 客户账户中的未结清信贷将在此标签下列出。
- 在此标签下可查看已支付的发票。
- 您也可以查看发票和付款收据。
- 单张和批量发票(一个争议原因)可以从“已付发票”标签下进行争议。
- 您可在此标签下查看有争议的发票。
- 客户可以查看状态和评论。
- 客户可以查看所有未结清的发票和贷方。
- 在 MyFinance 上注册的 CHA、第三方代理可以从搜索标签中查看和下载本地发票。
- 对于运费、滞箱费和滞港费发票类型,需要收货人的批准。您可在线申请此批准。
- 收货人/付款人可通过聊天或发送电子邮件至 CENWWWSVCREG@maersk.com(附上客户和代理人代码的详细信息),要求代理人链接至其客户代码。
- 已进行线下支付(支票、汇票等)的现金客户可通过“开具发票”标签在线提交支付汇款。
- 您还可通过其他选项来提交汇款。 点击“创建支付汇款”按钮
- 无正确的发票
- 这是一项定金/预付款
- 集装箱保证金
退款
- 您可以在线提交退款申请
- 多付款项
- 集装箱保证金
- 查看您的退款申请状态