Delay in Refund Process

We are pleased to inform you that Maersk’s accounting and financial system will be migrated to the latest version of SAP S/4HANA. This new finance solution will standardise our invoicing processes and improve the quality of invoices you receive from Maersk, making us an even stronger, faster, and more reliable business partner for you.

Please note that our customers in UAE will experience delays in processing of refund requests during the system migration effective 4th November to 8th November 2022. We will resume refund processing activities on 8th November 2022.

If you have any questions concerning the above, please reach out to us at MNLGSCOTCREFWCA@maersk.com.

For any further queries please contact your Maersk local representative on 600521506 or reach us through the Live Help chat for technical support.