We are writing to inform you that we will be undergoing a financial system upgrade. While we are excited about the many benefits that this new system will bring to our operations, we would like to take this opportunity to inform you about some upcoming challenges that you may experience during the transition. The upgrade to SAP S/4HANA is a significant change that will require us to temporarily suspend some of our financial system functions during the transition. We understand that these delays can be frustrating, and we apologies in advance for any inconvenience this may cause.
Please be informed that due to the system migration the MyFinance portal will be down from 15:00 CET on 9 June 2023 to 12:00 CET on 11 June 2023.
Please note that during this period, downloading invoices, receipts, credit notes, raising disputes, requesting refunds, and paying invoices functionalities will be unavailable. We advise our customer to perform business critical activities in advance due to the unavailability of the MyFinance portal.
If you have any questions concerning the above, please reach out to your local customer service team. In addition, we would like to encourage you to be proactive in preparing for the transition. We recommend that you review this information and make any necessary updates.
Please note that the dates mentioned in this advisory are related to the upcoming system Go-Live. Our teams are dedicated to making this transition as smooth as possible for the parties involved. We will keep you informed about any updates or changes related to the upgrade.
We appreciate your patience and understanding as we work to improve our financial system to better serve you.
This information is relevant for customers in the following countries:
APA: Australia, New Zealand.
EUR: Belgium, Denmark, France, Germany, the Netherlands, Sweden and the United Kingdom.
IMEA: The United Arab Emirates
提交此表，即表示我同意通过电子邮件接收 A. P. 穆勒-马士基集团及其关联公司接收物流相关新闻和营销信息更新。我了解我可以随时通过点击退订链接，取消接收此类马士基推送信息。如需查看我们会如何处理您的个人信息，请查阅隐私公告。