我们正在把Sealand 亚洲与马士基品牌联合起来,在未来几个月里,我们将开始为您提供马士基 服务。我们的新设置将使我们能够为您的供应链带来更多的便利、效率和专业知识。
我们正在做出这一改变,因为我们相信我们可以为您和您的企业提供更好的后勤经验,并与我们建立 更牢固的关系,同时以马士基的名称和品牌收集您所有的供应链解决方案,从而简化您的接入点。
连通性、专业知识和简便性
您从Sealand Asia 获得的可及性和专业知识将得到扩展,从而提高您对当前情况和挑战的能见度和 洞察力,以及渗透未来市场增长机会的能力。
通过我们的受控资产网络,我们可以为您提供更多的全球影响力和连通性,使您更容易利用全球机会 扩展您的区域活动。拥有世界上最大的运输网络之一,我们可以为您提供多种流向市场的服务,并提 供更多的长途和短途选择。
确保顺利过渡
履行我们的协议是我们的优先事项。我们充分了解确保这一转变顺利进行的重要性,并最大限度 地减少对您的业务造成的任何干扰。
在未来几个月内,我们将开始在亚洲地区使用马士基的名称为您提供服务。过渡期将错开,当您 将业务转到马士基时,您将再次收到我们的来信。
请注意,过渡的准备时间将会很快,我们希望您利用此通知来准备您的内容,以便在我们收到下一次通 知时,我们可以快速地让您完成整个过程。
如果您有任何疑问,我们的客户经理和客户服务人员随时都在提供帮助。您也可以查阅 Maersk.com的「品牌过渡」页面,了解更多资讯。
你的伙伴关系很重要
我们期待着继续成为您的本地专家,拥有无与伦比的受控资产网络,为您提供全球机会、更广泛的产 品和服务,以及供应链的可见性和多功能性。
Questions and Answers -
Unifying Sealand Asia with Maersk
A singular, unified Maersk brand
Sealand Asia is unifying with Maersk.
By unifying with Maersk, we will offer you extended regional expertise and connectivity, whilst accessing an unmatched global network of controlled assets. We will remain regionally close to you, offering you global reach and scope with a wider range of solutions, globally and locally.
This will allow you to create a supply chain that works for you, your way for your business. Our unmatched combination of our network of controlled assets, new digital platforms, and strong competencies will support your needs, however and whenever they occur.
In line with the unification, these changes will occur:
- In the coming months, we will begin servicing you using the Maersk name.
- Changes to the appearance of physical assets and offices are underway and are expected to continue over the remainder of 2023.
- Our Sealand social media accounts and newsletters will be phased out. Relevant content will be shared on Maersk equivalents going forward.
The unification with the Maersk brand was made with you, our customers, at its centre. It will expand your scope from regional to global, give you access to a greater range of transportation products and logistical services, easy access to booking through Maersk.com.
The benefits Maersk can offer include but are not limited to:
- Global solutions, including ocean, air, and enhanced regional inland options
- Larger range of products and solutions tailored to your needs
- Extensive and controlled transportation networks close to market demands, offering multiple regional and global connections with more short- and long-haul options
- Digital and data platforms that will give more visibility of logistics networks, allowing customers to make timely decisions with ease
- more global expertise and insights into markets
- Fewer contact points
In the coming months, Sealand Asia will begin servicing you using the Maersk name. You will hear from us when the time comes. Should you have any questions, our account managers and customer service staff are standing by to help at all times. You can also consult our Brand Transition page on Maersk.com for more information.
In the coming months, we will begin servicing you using the Maersk name. You will then be invited to begin booking through Maersk. Depending on how you currently book with us, we will endeavour to mirror your booking journey with Maersk.
If you need support booking through Maersk.com, we have an easy to follow step-by-step guide. You can consult our Brand Transition page which hosts our Frequently Asked Questions. Our account managers and customer service staff are standing by to help if you need support.
If you use EDI and API connections with a third-party provider, you need to inform this third party once you have been migrated from Sealand Asia to Maersk. After this point, new EDI bookings can only be placed with the Maersk EDI channel.
We understand that even after the migration, there may still be shipments enroute, and we have asked third party providers to continue to send EDI Cargo Status messages until those shipments are complete.
We understand that you may not need or currently be interested in the solutions and products we can offer through our integrated logistics services. In this case, you will still have access to the elements you need, as well as improved connectivity through our controlled asset network. With more short- and long-haul options to choose from, you can better create a supply chain that works for your business needs and challenges.
By simplifying our commercial setup, you will have more modality and fewer restrictions, with an unmatched combination of a controlled asset network, new digital platforms and unique competencies, both global and local, regardless of which services and products you need from us.
We remain committed to providing you with solutions that serve your supply chain and business. Please reach out to our local teams to discuss your needs and what we can offer you.
Booking
In the coming months, we will begin servicing our Sealand Asia customers using the Maersk name. The process will be staggered and will take several months.
You will be notified by our teams when we start preparing to serve you as Maersk . When everything is ready, you will be invited to start booking through Maersk. Please be assured that you will be given sufficient notice.
We are doing everything we can to make this transition a smooth experience for you and your business, and to ensure you are advised of changes that may be relevant to your business.
Delivering on our agreements is our priority. Existing rate agreements with a validity period extending over the transfer date will remain valid for the original validity period, as will any free time offers and space commitments provided in connection with those valid rates. In very few cases, it may be necessary to review credit agreements to align existing agreements you have with Maersk. Our local teams will work with you to make sure the transition happens fluidly, and that any disruption is minimised.
We will contact you to let you know when your account with Maersk is ready to use. Once this has happened, you will be invited to book through Maersk.
By unifying Sealand Asia with Maersk, you will have access to Maersk’s unmatched controlled-assets network, giving you more control, visibility, and connectivity regionally as well as globally. Additionally, you’ll have access to a range of transportation products and logistical services, offering even more modality and more access to L&S products than before.
Our ambition is to mirror your current booking journey where possible, and we also want to simplify how you interact with us.
You can find information on how to book, change, or follow your shipping here in the support section of Maersk.com. If you don’t have a Maersk account number yet, you can register on Maersk.com.
Please do not hesitate to reach out to our local teams if you have any questions.
Invoices should be paid as specified. We will notify you of changes to our company details as relevant.
Products and services
In uniting Sealand Asia with the Maersk brand, we will now be able to offer you access to an even greater suite of products and services, adding increased visibility and control in your global supply chain. Going forward, our strong combined competencies will continue to support your business needs and help you access a global market as well as the regional you have enjoyed through your partnership with Sealand.
Information on all our products and services is available on Maersk.com.
Our current network design is brand agnostic and therefore will not be affected by the brand unification.
Who to contact
If you have any further questions, please reach out to our local teams for more information. They are standing by to support you in any way you need.
Our partnership with you remains our priority. As with any major transition, there may be changes to the structure of our organisation. We will do our utmost to ensure that you continue to feel supported and can capitalise on the benefits of the expanded range of products and services. We look forward to remaining a trusted partner to you throughout the integration and into the future.
Sealand Asia contact details, including email addresses, will remain active for a period after the transition. However, staff may start to respond to you from the Maersk addresses.
If you are emailing group emails after the address has changed, your email will be forwarded to the correct inbox, and you will get an autoreply with the new contact details. Until then, you can use the same Sealand contact information as before.
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