To keep providing you with our global services and our efforts to simplify our processes to serve you better, we would like to inform you that effective from 1st of December 2025, Maersk will charge “detention” on all empty export containers that are returned to us upon booking cancellation in export countries Australia and New Zealand.
Please note the details of this new process:
- The "Detention" of Export to Empty Container will be calculated from the date of removal of the empty container from any of our depots, until the date on which the container is returned to us, not used for export.
- As the contracted export service did not materialize, free time will not be considered. Detention days will be charged according to standard per diem rates published on maers.com local pages under “Demurrage and detention” (Australia Exports | Maersk/New Zealand Exports | Maersk).
If you have any questions, please contact our customer service teams or our website Maersk.com.
We appreciate your business and look forward to continuing working with you in the future.
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