What happens if Maersk cancels my shipment?
Maersk Go offers you a loading guarantee. If we fail to load your cargo on the booked vessel, or if there is a delay of more than three days of the originally scheduled vessel departure date, you will be compensated. If you've selected to waive the cargo loading guarantee, it means your containers can get rolled — in which case we will not compensate you.
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Can I make a change of destination (COD) for part of my cargo? Is there a fee for cancelling a booking? How do I place a booking on behalf of another company? How long does it take to confirm a booking? Why is a change of equipment size/type considered a cancellation? Can I book if I do not have a company? What is a no-show fee? Will I be able to see my deadlines? Will I be able negotiate or buy more free time days? Can I still book if I am not sure about the cargo details? How quickly will I know if my booking is accepted? Why can I no longer access Lock Rates on Maersk Go?首次访问 Maersk.com？
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