What happens if Maersk cancels my shipment?
Maersk Go offers you a loading guarantee. If we fail to load your cargo on the booked vessel, or if there is a delay of more than three days of the originally scheduled vessel departure date, you will be compensated. If you've selected to waive the cargo loading guarantee, it means your containers can get rolled — in which case we will not compensate you.
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Can I make a change of destination (COD) for part of my cargo? What is a no-show fee? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? Can I book if I do not have a company? How do I place a booking on behalf of another company? Is there a fee for cancelling a booking? Will I be able negotiate or buy more free time days? Will I be able to see my deadlines? Can I still book if I am not sure about the cargo details? How quickly will I know if my booking is accepted? Will I still have the same access to booking as before on Maersk Go?首次访问 Maersk.com？
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