What happens if Maersk cancels my shipment?
Maersk Go offers you a loading guarantee. If we fail to load your cargo on the booked vessel, or if there is a delay of more than three days of the originally scheduled vessel departure date, you will be compensated. If you've selected to waive the cargo loading guarantee, it means your containers can get rolled — in which case we will not compensate you.
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Is there a fee for cancelling a booking? What is a no-show fee? Can I book if I do not have a company? Can I make a change of destination (COD) for part of my cargo? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? How do I place a booking on behalf of another company? Will I be able negotiate or buy more free time days? Will I be able to see my deadlines? Can I still book if I am not sure about the cargo details? How quickly will I know if my booking is accepted? Why can I no longer access Lock Rates on Maersk Go?首次访问 Maersk.com？
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