How do I know if my booking is confirmed?
Once your booking has been confirmed, a booking confirmation with relevant details of your cargo's transport plan will be available on the platform. To see it, select a shipment from the Shipments list and then click the Documents tab.
We will notify the supplier and the buyer selected in the booking via email once the booking confirmation is available online.
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Can I make a change of destination (COD) for part of my cargo? How long does it take to confirm a booking? If I do not use all of the Freetime Extension bought, will I get a refund? Is there a fee for cancelling a booking? Why is a change of equipment size/type considered a cancellation? Can I book if I do not have a company? How do I place a booking on behalf of another company? What is a no-show fee? Will I be able to see my deadlines? Will I be able negotiate or buy more free time days? Can I still book if I am not sure about the cargo details? How quickly will I know if my booking is accepted?首次访问 Maersk.com?
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