I am worried I have been placed with the wrong solution. What can I do?
If you are worried that you have been placed incorrectly either as a Maersk Go or Maersk Spot customer, please fill out this form, and send it to your customer experience representative, who can assist with moving you to the correct solution. Please be aware that it will no longer be possible to utilise both solutions at the same time.
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相关常见问题解答
What happens once I have used my lock rate to book 20 FFE ? If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens if I don't use my lock rate within 30 days on Maersk Go? What will happen when I add a new buyer or supplier to my partners section? Can I add a new user to my company? Can I make a change of destination (COD) for part of my cargo? What is a certificate of origin (CO)? Is there a fee for cancelling a booking? When can I expect to receive a resolution to my dispute? Can I ship cargo with Maersk Go that needs to be kept at a specific temperature? What is a late payment fee? Does Maersk Go offer a Switch Bill of Lading?首次访问 Maersk.com?
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