I am worried I have been placed with the wrong solution. What can I do?
If you are worried that you have been placed incorrectly either as a Maersk Go or Maersk Spot customer, please fill out this form, and send it to your customer experience representative, who can assist with moving you to the correct solution. Please be aware that it will no longer be possible to utilise both solutions at the same time.
抱歉，出现错误
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很抱歉我们无法提供更多帮助，请查看以下相关常见问题解答。
很抱歉，您今天未能找到想要的内容
请使用以下一种选项联系我们的客户体验团队
在线聊天
在线注册并与我们的支持团队成员联系，即刻获得答复。
个案管理
我们的客户服务代理将尽快处理您的个案。
相关常见问题解答
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? Can I book inland transportation as a standalone service? I have been notified that a buyer has placed a booking with me as a supplier. What should I do? Do I need to provide a Harmonised System (HS) code and where can I find the correct code? What is a no-show fee? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? What will happen when I add a new buyer or supplier to my partners section?首次访问 Maersk.com？
点击此处查看如何使用我们的数字化服务。
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在线聊天
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销售洽询
请联系我们，我们将在两个工作日内答复。