What is the two-way commitment?
We strive to give the highest priority to your cargo. If we fail to load your cargo within three days before or after the scheduled departure date, we will compensate you.
This is a two-way commitment, because at the same time, whoever has made the booking must ensure the goods arrive as planned, otherwise cancellation or no-show fees will apply.
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相关常见问题解答
Can I make a change of destination (COD) for part of my cargo? Is there a fee for cancelling a booking? How do I place a booking on behalf of another company? How long does it take to confirm a booking? Why is a change of equipment size/type considered a cancellation? Can I book if I do not have a company? What is a no-show fee? Will I be able to see my deadlines? Will I be able negotiate or buy more free time days? Can I still book if I am not sure about the cargo details? How quickly will I know if my booking is accepted? Why can I no longer access Lock Rates on Maersk Go?首次访问 Maersk.com？
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