What is the two-way commitment?
We strive to give the highest priority to your cargo. If we fail to load your cargo within three days before or after the scheduled departure date, we will compensate you.
This is a two-way commitment, because at the same time, whoever has made the booking must ensure the goods arrive as planned, otherwise cancellation or no-show fees will apply.
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Can I make a change of destination (COD) for part of my cargo? What is a no-show fee? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? Can I book if I do not have a company? How do I place a booking on behalf of another company? Is there a fee for cancelling a booking? Will I be able negotiate or buy more free time days? Will I be able to see my deadlines? Can I still book if I am not sure about the cargo details? How quickly will I know if my booking is accepted? Will I still have the same access to booking as before on Maersk Go?首次访问 Maersk.com？
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