Changing the language of customs services

Redefine cross-border trade in Europe with industry-leading risk mitigation and geopolitical expertise.

The increasing importance of customs in Europe

For decades now, businesses have traded products ‘made in the world’. With the onset of the Covid-19 pandemic, contrary to some predictions, pre-pandemic globalisation trends have grown stronger. Businesses continue to diversify their sourcing locations, emerging markets remain a big attraction, and e-commerce teams, particularly in the Lifestyle, Retail and FMCG industries, are fuelling growth with cross-border fulfilment solutions. All this, against the backdrop of Brexit.

As companies adapt, factoring in the risk of border delays and additional customs paperwork into their new growth models, they have begun to see the true potential of customs management. Whether they need to impact their bottom line with more cost-efficient digitalised customs processes or respond to demand with greater agility and predictability, they realise that a strategic, local customs service partner can be invaluable.

An employee talking on phone while viewing the customs status on a tablet with cargo in the backdrop.

A strategic approach to customs is good for business

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Superior risk mitigation
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Agility and flow control
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Supply chain resilience
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Better consumer experience
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Improved profit margins
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Smarter sourcing strategies
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Navigation of trade politics

Helping your business unlock the strategic potential of customs management

Maersk Customs Services welcomed KGH to the family in October 2020 to redefine what customs does for multinationals like you. Whether you’re doing business within Europe or looking to grow and combine several geographies under one customs services provider, our partnership is designed to help you change the narrative of trade within the various levels of your business.

Logos of Maersk and KGH, a Maersk company, signifying the partnership that offers strategic customs services in Europe.

Getting more than daily compliance

Today, seamless customs clearance processes are important for your business, and more importantly, your consumers. KGH’s industry-leading local expertise, combined with our global reach, optimises the cost of duties and ensues agility in the movement of your goods in response to demand. Innovative technology solutions connect customs processes to the rest of your supply chain, enabling end-to-end cargo visibility and control. Our geopolitical experts add further value – influencing your sourcing strategy, entry into new markets, and overall trade performance.

A group of geopolitical experts talking customs and strategy.

Staying ahead of Brexit challenges

Together with KGH, we provide special services for navigating post-Brexit uncertainty. This means a team of industry experts is dedicated to your business. Not only is this team committed to improving compliance, reducing costs and maintaining business continuity, it can be scaled up or down based on your company’s immediate needs. What’s more, our services give your business an extra edge by handling customs both at origin and destination.

Find out how our specialists helped a customer handle a surge in demand, delivering fresh-cut flowers in time for Mother’s Day, despite post-Brexit complexities.

Aligning customs with your growth ambitions

In addition to all the change around us, trade volumes in and out of Europe are increasing. In other words, the need for customs services is growing. Under such circumstances, how do you manage scarce resources, gain greater control, and create the right conditions for your business to thrive?

Shifting customs operations to an expert with 50+ years of local experience will not only help you sleep well at night, it’ll yield better results. To begin with, your margins will enjoy the benefits of our no-compromise approach to risk mitigation and process optimisation. Additionally, with customs management off your shoulders, you’ll be able to focus on other important areas of your business. Over and above that, you can take advantage of our ability to navigate trade politics and contribute to your growth strategy.

A Maersk employee alongside Maersk containers and a truck.

Digitalising operations

One of the many ways KGH’s strategy aligns with Maersk’s is our focus on powerful software and its ability to transform how we do business. Our digital synergies help your teams harmonise, centralise and automate the exchange of customs information and documents. All so that you can optimise trade management.

Simultaneously, our innovative processes and culture of continuous improvement ensure your operations get smarter by the day — reducing manual errors, lowering administration and offline costs, and making customs declarations more efficient.

A person with a laptop using digital platforms to check customs information.

A seamless journey, end to end

There are no end-to-end solutions without customs clearance. By integrating customs into your supply chain, we plug a long-standing gap, enabling the flow of information that is essential to business continuity and performance. During a disruption, efficient communication between customs and the rest of your supply chain enables us to implement creative contingency plans, for instance, where goods flow through different routes to different ports. If your cargo is delayed, we coordinate the arrival of goods with customs and inland services to minimise the ripple effect in terms of costs.

Discover how we help UK retailer wilko take over 7,000 containers with more than 15,000 SKUs per year, across the UK border, without hassles or hold-ups.

End-to-end solutions depiction with customs services integrated into the supply chain.

The benefits of integrating with us

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Peace of mind

In the case of a disruption, our internal synergy ensures quick communication between the various elements of your supply chain.

Unmatched Visibility
Reduced costs

Faster coordination across your supply chain keeps your cargo moving and reduces the cost of delays such as D&D, waiting time for trucks, and more.

Digital Complexity
Ease of management

Handle all communication and coordination through a single point of contact.

Lower response times

With early access to accurate information from each element of your supply chain, you can respond to disruptions quicker.

Talk to our experts

Our experts will be happy to understand your customs needs better. Fill in the form below, and we’ll get in touch with you soon.

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Talk to our experts

Our experts will be happy to understand your customs needs better. Fill in the form below, and we’ll get in touch with you soon.

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