Shipping to and from Myanmar
Your complete guide to shipping to and from Myanmar. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
City Office Tower, Corner
of Bogyoke Aung San Road
and 27th Road, Papedan
Township, Yangon Myanmar
+95 9 880 441095
Ext 3: Import
Ext 2: Export
Ext 1: Pin code
Local FIN Call Center:
+ 95 9880441091
Import related queries:
mm.import@maersk.com
Export-related queries:
mm.export@maersk.com
Maersk Go related queries:
maerskgosupport@maersk.com
Address: No. 7/2 (B), Strand Road, Ahlone Township, Yangon, Myanmar
Website: www.mip.com.mm
Address: Berth 5-9, Thilawa, Kyauktan Township, Thanlyin, Yangon, Myanmar
Website: www.mitt.com.mm
With one weekly departures from Myanmar, we seamlessly connect you and your business to the world.
Since 1991, we have built up unrivalled local expertise of business and shipping in Myanmar. Whether you are shipping wood products, refrigerated cargo, garments – or anything in-between – we have the local knowledge, tailored local services and global fleet to get your cargo to its destination on time.
Our office is conveniently located in downtown Yangon, close to the terminal container depots, customs and the Shipping Agency Department.
实用信息
获得有关当地节假日、收费、付款服务、流程和限制等方面的最新信息。
Global advisory
General procedure
1) Service contract agreement:
All bookings with Maersk require that there is a valid rate (price) agreed for the shipment, and that all legal and documentation requirements will be met by the contracting parties. If you have not had a service contract, quotation can be obtained from the website Maersk.
2) Booking:
The main channel to place booking with us is using Maersk when you have registered on our website.
Besides, we have option for you to submit booking requests via other EDI or e-commerce platform. Please contact our Customer Service Department for any help.
Booking confirmation will be sent to you via email within 2 working hours upon receipt (4 working hours for booking via email), except for Dangerous cargo and Out-Of-Gauge cargo where a more detailed case-by-case examination is required which takes longer time.
Booking amendment can be made through the website within the turn-time of 1 working hour.
3) Empty container pick-up and stuffing:
Upon receipt of a booking confirmation from Maersk, you can contact to empty location which is specified on each booking confirmation. The trucker should inspect the container and sign an Equipment Interchange Receipt (EIR) to affirm that the container is in good condition when released in his care.
*Full container delivery: Upon completion of stuffing, please use our specifically designated seal, which is delivered along with the container, to seal the container. For security reason, this seal must not be changed. In case the seal needs to be changed (the seal is broken or the container needs to be re-opened), please contact Maersk for a replacement of seal and this change of seal should reflect in your documents. Shippers are required to return the full container to our container yards, fulfill customs declaration and registration to the port prior to CY Cut-off time, which is specified in the booking confirmation. Here the EIR is used once again. In case of any damage to the container, truckers have to sign to verify the container’s condition before handing it over to the port. Once the container has entered the terminal and customs formalities have been completed, Maersk shall take care of the container.
4) Documentation:
Any export customs documents will not be accepted as replacement for Shipping Instruction (SI) and failure to adhere to the deadlines and procedure may result in shut-out at load port or misrouting with all expenses for shipper’s account.
All shipping instructions must be in English and can be submitted through the following channels:
- Maersk you are required to have an account to log in the website. Please contact our Customer service department if you need any web guidance.
 - Inttra you are required to have an account on the website too
 - EDI your company’s own system
 
*Draft bills issuance: draft bills (verify copy) will be issued within 8 working hours upon receipt of proper and sufficient shipping instruction. Draft bills will be posted on the website and only Transport document receiver can view the documents. Draft bills can be sent via emails if you cannot download them from the website.
*Draft bill revision: revision can be made through the website with 1 free time and free-of-charge if it is not relating to a check with destination customs. Upon receipt of your request, a revision will be completed within 3 working hours. Please note that Transport Document Amendment fee will be applied from the 2nd revision with 40,000 MMK/ time. If case website errors, kindly contact email mm.export@maersk.com with screen shot to get support.
*Payer party: should be select at the time submit shipping instruction, payer amendment after that will subject to Payer Amendment Origin fee.
*Payment term (SPOT Booking): Since we only accept surcharge whereas default in local currency (Kyats) to be paid in Myanmar, hence all other surcharges (in foreign currency) much be paid at other country or 3rd country.
| From | To | Surcharge Code | Surcharge Name | Origin / Destination | Spot Payment Term | 
|---|---|---|---|---|---|
| 
                                     
                                        From
                                     
                                
                                    World                                 
                             | 
                            
                                     
                                        To
                                     
                                
                                    Myanmar
                                 
                             | 
                            
                                     
                                        Surcharge Code
                                     
                                
                                    Destination Charges
                                 
                             | 
                            
                                     
                                        Surcharge Name
                                     
                                
                                    All destination charges (in local Currency)
                                 
                             | 
                            
                                     
                                        Origin / Destination
                                     
                                
                                    Destination/Collect
                                 
                             | 
                            
                                     
                                        Spot Payment Term
                                     
                                
                                    Destination
                                 
                             | 
                    
| 
                                     
                                        From
                                     
                                
                                    World                                 
                             | 
                            
                                     
                                        To
                                     
                                
                                    Myanmar
                                 
                             | 
                            
                                     
                                        Surcharge Code
                                     
                                
                                    Destination Charges
                                 
                             | 
                            
                                     
                                        Surcharge Name
                                     
                                
                                    All other charges (in foreign currency)
                                 
                             | 
                            
                                     
                                        Origin / Destination
                                     
                                
                                    Origin or 3rd Country/Prepaid
                                 
                             | 
                            
                                     
                                        Spot Payment Term
                                     
                                
                                    Origin
                                 
                             | 
                    
5) Verify Gross Mass(VGM):
Shipper or Shipper’s representative should be taking full responsibility to provide an accurate Verify Gross Mass (VGM) to Maersk via Maersk as per specific deadline. Any fail submission or in accurate information will be subject to all penalty cost and or any other claim compensation to Maersk and or Maersk’s subcontractor including 3rd parties (if any).
6) Invoice:
Maersk is now issuing E-invoices which can be downloaded from My Finance (Maersk) after feeder/vessel departure and draft bills have been processed. Once payment has been settled and received, you can download the financial invoices from My finance (Paid Invoice).
7) Release Original bill of lading:
Release of Original bill of lading/ Seaway bill/ Telex release will be performed at Maersk’s offices upon receipt of full payment. We do not accept Release bill of lading against pay slip or payment order from banks.
General restriction
Commodity
* List of restrictions for cargo EXPORT from Myanmar:
WTO’s GATT, Article XX and XXI, permit WTO members to prohibit the exportation of certain articles that endanger public morals, threaten human, plant or animal life, involve the exportation of arms and ammunition, and similar items. The Department of Trade of the Ministry of Commerce has exercised its rights under these GATT provisions to prohibit the following exportations:
- Counterfeit currency and coins
 - Pornographic material
 - All kinds of narcotic drugs and psychotropic substances
 - Antique objects
 - Arms and ammunition
 - Wild animals and rare species
 - Ivory
 - Minerals and metals that are prohibited in accord with existing laws and regulations
 - Crude oil
 - Forestry products that are prohibited in accord with existing laws and regulations
 - If in doubt, you should seek advice from the Department of Trade of the Ministry of Commerce.
 
* List of restrictions for cargo IMPORT to Myanmar:
WTO’s GATT, Article XX and XXI, permit WTO members to prohibit the importation of certain articles that endanger public morals, threaten human, plant or animal life, involve the importation of gold and silver, arms and ammunition, and similar items. Prohibited goods cannot be imported, exported, transited, sold or circulated in Myanmar. The Department of Trade of the Ministry of Commerce has exercised its rights under these GATT provisions to prohibit the following importations:
- Counterfeit currency and coins
 - Pornographic material
 - All kinds of narcotic drugs and psychotropic substances
 - Playing cards
 - Goods bearing the emblem of Buddha and pagodas of Myanmar
 - Arms and ammunition
 - Antiques and archeologically valuable items
 - Wildlife endangered species
 - Other prohibited commodities in accord with existing law
 
If in doubt you should seek advice from the Directorate of Trade of the Ministry of Commerce.
Weight / Measurement
There are no limitations in any port as long as the weight does not exceed maximum allowable payload as per Container Safety Certificate (CSC) plate.
Maersk must approve for acceptance beyond Container Yard (CY) due to road and bridge limitations.
Special cargoes
Out-Of-Gauge (OOG), Break-Bulk (B/B), and Hazardous Cargo subject to Maersk Sealand's procedure and approval.
Contact Matrix Within Maersk Myanmar
| Items | Roles and Provisions | Email Address | Phone Number and Working time | 
|---|---|---|---|
| 
                                     
                                        Items
                                     
                                
                                    Sales
                                 
                             | 
                            
                                     
                                        Roles and Provisions	
                                     
                                
                                    customize logistic solutions to precisely fit your unique demand, providing clear pricing and flexible contract terms
                                 
                             | 
                            
                                     
                                        Email Address
                                     
                                
                             | 
                            
                                     
                                        Phone Number and Working time
                                     
                                 | 
                    
| 
                                     
                                        Items
                                     
                                
                                    Customer Experience of Ocean transport
( Full container loaded)
                                 
                             | 
                            
                                     
                                        Roles and Provisions	
                                     
                                
                                    expert guidance to clarify complex processes, deliver timely and impactful updates on your shipment's status, and offer proactive assistance
                                 
                             | 
                            
                                     
                                        Email Address
                                     
                                
                             | 
                            
                                     
                                        Phone Number and Working time
                                     
                                
                                    Mon-Fri 08:30 - 17:30 
                            Call Center – 959880441095 Export -Ext 2 Import -Ext 3  | 
                    
| 
                                     
                                        Items
                                     
                                
                                    Customer Experience of LCL
( Less container loaded)
                                 
                             | 
                            
                                     
                                        Roles and Provisions	
                                     
                                
                                    expert guidance to clarify complex processes, deliver timely and impactful updates on your shipment's status, and offer proactive assistance
                                 
                             | 
                            
                                     
                                        Email Address
                                     
                                
                             | 
                            
                                     
                                        Phone Number and Working time
                                     
                                
                                    Mon-Fri 08:30 - 17:30 
                            n/a  | 
                    
| 
                                     
                                        Items
                                     
                                
                                    Equipment
                                 
                             | 
                            
                                     
                                        Roles and Provisions	
                                     
                                
                                    Support empty container pick-up and drop-off related is-sues 
                                 
                             | 
                            
                                     
                                        Email Address
                                     
                                 | 
                            
                                     
                                        Phone Number and Working time
                                     
                                
                                    Call center: 959 767799969 
                            1st contact (Depots duty-incharge) HLA Depot : +95 9 980169991, Escalation +95 9 975378090 DIL Depot : +95 9 443106349, Escalation +95 9 259342911, +95 9 673436477 MLC Depot (Mottama depot) : +95 9 43157795 MITT : + 95 9 977246807, + 95 9 951110509 ICD2 Depot : +95 9 420016898, Escalation +95 9 5044021  | 
                    
| 
                                     
                                        Items
                                     
                                
                                    Finance
                                 
                             | 
                            
                                     
                                        Roles and Provisions	
                                     
                                
                                    Assistance with all inquiries regarding invoices, taxes, post-payments, outstanding balances, and reimbursements
                                 
                             | 
                            
                                     
                                        Email Address
                                     
                                
                                    Clear payment:   
                            mmreleasedesk@maersk.com (MMK Currency) sgreleasedesk@maersk.com (USD Currency) Dispute: disputes@maersk.com Refund: TCAPARefunds@maersk.com Overpayment, SOA & Dunning follow-up (Credit customers): Myanmarcollection@maersk.com Overpayment, SOA & Dunning follow-up (Cash customers): MEK.cash.collections@maersk.com Local FIN Myanmar: MMOCEANAR@maersk.com  | 
                            
                                     
                                        Phone Number and Working time
                                     
                                
                                    Mon-Fri 08:30 - 17:30 
                            Finance Desk - 959880441091  | 
                    
| Charge name | Unit | Currency | Tariff | 
|---|---|---|---|
| 
                                     
                                        Charge name
                                     
                                
                                    Export Documentation fee                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Bill of Lading
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    55,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Export Documentation fee for Japan destination                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Bill of Lading
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    85,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Seal fee                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Seal
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    6,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Reefer Set Point Change                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Container and Per Frequency
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    USD
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    100
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Transport Documentation Re-issuance fee                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Bill of Lading
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    55,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Transport Documentation Amendment Fee                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Instruction
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    40,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Payer Amendment Fee Origin                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per invoice
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    65,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Electronic Cargo Release Service (Telex Service Fee)                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Bill of Lading
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    30,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Switch Transport Documentation Service                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Bill of Lading
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    30,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Import Service Charge                                 
                             | 
                            
                                     
                                        Unit
                                     
                                 | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    35,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Payer Amendment Fee Destination                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per invoice
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    60,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Additional Import Service Fee (Devanning fee)                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Container
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    60,000
                                 
                             | 
                    
| 
                                     
                                        Charge name
                                     
                                
                                    Export Empty Return Detention ***                                 
                             | 
                            
                                     
                                        Unit
                                     
                                
                                    Per Day and Per Container
                                 
                             | 
                            
                                     
                                        Currency
                                     
                                
                                    MMK
                                 
                             | 
                            
                                     
                                        Tariff
                                     
                                
                                    Detention Tariff without Free time
                                 
                             | 
                    
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