We would like to offer you our latest update on the outbreak of COVID-19 in the Hubei province and any impact to Maersk’s operations in Greater China.
Maersk Greater China leadership teams, as well as management in all other areas where cases of COVID-19 have been identified, are closely monitoring the situation as part of our strong commitment to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.
Please bookmark this advisory page where you will always find the latest update for Greater China!
24 March 2020:
The majority of provinces continue to resume work with factories working to ramp up production levels. Local authorities require enterprises to implement precautionary measurements. In several big cities and provinces, the government is actively working on solutions for enterprises to reinstate business.
Office and counter service
All Maersk offices are open except our Wuhan office where we follow the instructions from local government. We have arranged flexible working for our employees. Our counter service is still running to serve our customers.
Terminal operations are all back to normal. Reefer yard density issue relieved in Tianjin and the situation has improved in Shanghai and Ningbo. The yard to accommodate dangerous goods in Nanjing terminal has improved as well. All dangerous cargo acceptances in Nanjing port are subjected to case by case review.
All ocean terminal depots and off-dock depots are operating as normal.
Warehouse & Distribution and Supply Chain Management (SCM) cargo consolidation
All warehouses for our consolidation business and Maersk warehouse and distribution sites in Greater China are operating as normal now.
Intermodal barge and trucking
Intermodal barge and trucking operations are all back to normal.
Air freight market update
In this week, more airlines have announced for cancellation of passenger flights which drastically reduced capacity in the market. In the export side, demand for commercial cargo goes down (cancel of purchase orders or change to Ocean) but increase in demand for medical equipment (mask etc).
Intercontinental Rail (ICR)
So far, the Europe ICR railhead (Hamburg, Duisburg, Malaszewicze) are still fully operational. We are currently not experiencing any rail freight restrictions. Maersk can still offer regular Intercontinental Rail service, which covers multiple departures per week out of various rail gateways, such as Xi'an, Wuhan, Xiamen, Chengdu, Chongqing, Zhengzhou, Nanjing, Suzhou....
We are in constant communication with our customers to optimize the deployment of available resources. Rest assured that we are making every effort to maximize our capacity to support your needs.
We will keep you updated of any changes to the current situation.
Should you have any concern and/or queries, please feel free to contact your Maersk Local Representative, we will be happy to assist you.
Keep your business moving during the COVID-19 situation
We have outlined solutions which might help during this uncertain time. We are developing alternative services across the logistic chain where possible and our customer service teams are able to provide more context.