We would like to offer you our latest update on the outbreak of COVID-19 in the Hubei province and any impact to Maersk’s operations in Greater China.
Maersk Greater China leadership teams, as well as management in all other areas where cases of COVID-19 have been identified, are closely monitoring the situation as part of our strong commitment to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.
Please bookmark this advisory page where you will always find the latest update for Greater China!
22 May 2020:
The majority of provinces continue to resume work with factories working to ramp up production levels. Local authorities require enterprises to implement precautionary measurements.
Office and counter service
All Maersk offices are open where we follow the precautionary instructions from local government. Counter service is running as normal.
General Operation Status
All the operations from terminal, depots, warehouses for our consolidation business, Maersk warehouse and distribution sites, intermodal barge and trucking are all back to normal.
Air freight market update
The whole China export market volume has gone down in early May. We also have LCL express product as one of the alternatives for our customers to USA. Market is expected to be volatile in coming months, please reach out to Damco AIR team if need more update.
Intercontinental Rail (ICR)
All intercontinental rail service on Westbound, Eastbound, FCL, LCL are fully resumed. We can also provide tailor made block train service to meet customer’s supply chain requirement. Personal Protective Equipment (PPE) Products can be accepted on either FCL or LCL. More documents are required for medical equipment export. We continue to provide depot storage in either Asia or Europe to help you get your cargo moving.
We stay agile in supporting your business continuity and look for opportunities to work together in optimizing your supply chain.
We will keep you updated of any changes to the current situation.
Should you have any concern and/or queries, please feel free to contact your Maersk Local Representative, we will be happy to assist you.
Keep your business moving during the COVID-19 situation
We have outlined solutions which might help during this uncertain time. We are developing alternative services across the logistic chain where possible and our customer service teams are able to provide more context.