We at Maersk constantly strive to improve our service and innovate endlessly to enhance better customer experience by having internal coordination.

We will have routine internal coordination meeting every

  • Tuesday (weekly): 14.45 – 16.15 WIB
  • Friday (biweekly): 14.45 – 15.40 WIB (start from Friday, 14 January 2022 onwards - every even week)

We sincerely apologize for the inconvenience as you will not be able to reach us via phone during that time and chat will be attended by Chatbot only. We will reopen then during normal business hours.

Visit our Maersk website to manage your shipment easily and seamlessly.

Feel free to contact us via email

ID.EXPORT@maersk.com for Export matters,
ID.IMPORT@maersk.com for Import matters,
IDSALES.SUPPORT@maersk.com for Sales matters.

Rest assured that we are doing our best to maintain valuable customer experience.

We want to thank you for your business and looking forward to continuously serving your global transportation needs.

Anything you need, we’re here to help

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