We are extremely conscious of the severe situation in Auckland, with the state of emergency declared on 27th January. In light of this and the ongoing weather predicted today and tomorrow, we will be providing a detention holiday for both Imports and Exports effective 27th January, until 1st February – both days inclusive.
We hope that this will provide you with a bit of respite from the situation and enable you to take stock, without having to be overly concerned with detention penalties over these 6 days. We are updating our systems today for this holiday to be applied automatically, however if for some reason you do incur detention over this period, please contact your Customer Experience agent to arrange for a waiver.
If you have any questions, please contact us via our instant chat channel: Live Chat or email us at nz.export@maersk.com / nz.import@maersk.com.
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