What happens in case of General Average? Will I have to provide a bank guarantee or other documents?
General Average (GA) is a long-established procedure in the maritime industry for distributing extraordinary losses and expenditures in a fair manner between the parties (i.e. vessel and cargo) involved in case of a casualty.
The GA Adjuster will ask the cargo owner to provide security for the GA expenses according to the contribution of the cargo prior to proceeding with the release of cargo. If Value Protect has been purchased and the required GA security is within the Value Protect coverage limit, there will not be a requirement to place any security for GA and/or salvage contribution.
Maersk will place the security subject to receipt of required documentation from the Customer. However, a Customer who purchased Value Protect will still need to provide the following documents:
- Packing list
- Average Bond (signed and stamped by Customer)
- Commercial invoice (to calculate the security amount based on the % of contribution as advised by the GA Adjusters)
- Sign the subrogation letter for Maersk to handle the claim
If the required GA security is higher than the purchased Value Protect coverage limit, customer will need to provide the whole amount of security directly to the GA Adjuster.
Explore our Value Protect packages for dry, refrigerated, and special cargo.
相关常见问题解答
Do I have to file a claim within a certain time period of my cargo delivery? How do I file a claim with Value Protect? How soon will my Value Protect claim be resolved? If I have insurance already, why should I buy Value Protect? Is Value Protect insurance? What is a claim statement? What should I do if my cargo arrived and is damaged (or lost)? When can I add Value Protect to my booking? Where do I send the claim and supporting documents? Which documents are required to submit the claim? Why do I need to provide Average Bond, if Maersk will be placing security on my behalf?首次访问 Maersk.com?
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