When can I expect to receive a resolution to my dispute?
If you have raised an invoice dispute, we shall get back to you with a resolution or queries within two working days.
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Can I apply for credit? Can I dispute my invoice if I disagree with what I've been billed? Can I request a physical invoice via mail? Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner? What happens if my dispute is accepted? What happens if my dispute is rejected? What is a late payment fee? When can I expect to receive my invoice? Will I be able to see additional charges that have been included in my total booking cost? 如何搜索有争议的账单? 如何查看争议是否已更新?首次访问 Maersk.com?
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