Can I dispute my invoice if I disagree with what I've been billed?
If you disagree with the amount you have been invoiced, you can raise a dispute either in MyFinance or via Case Management with a description of what you had expected plus the issue/error. Our Dispute Resolution team will reach out to you in two working days with a resolution or further questions.
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相关常见问题解答
Are there any fees charged for paying online via Credit Card? Can I apply for credit? Can I change my payable party after bookings are placed? Can I request a physical invoice via mail? Can I request my invoice to be changed if some of the chargeswere supposed to be billed to my partner? Do I have to add the Bank account every time for the Refunds? MyFinance 可以显示实时信息吗？ MyFinance 在所有马士基集团品牌中通用吗？ What happens if my dispute is accepted? What happens if my dispute is rejected? What is a late payment fee?首次访问 Maersk.com？
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销售洽询
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