Can I dispute my invoice if I disagree with what I've been billed?
If you disagree with the amount you have been invoiced, you can raise a dispute either in MyFinance or via Case Management with a description of what you had expected plus the issue/error. Our Dispute Resolution team will reach out to you in two working days with a resolution or further questions.
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相关常见问题解答
我每次付款时都需要输入我的银行卡信息吗？ （非 3D 安全协议国家） 我可以将保存的同一张卡片用于其他品牌（例如 safmarine.com）吗？ （非 3DS 国家） What is a late payment fee? When can I expect to receive a resolution to my dispute? Can I request a physical invoice via mail? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Will I be able to see additional charges that have been included in my total booking cost? What happens if my dispute is accepted? Do I have to add bank account details every time I request a refund? Can I change my payable party after bookings are placed? Are there any fees charged for paying online via Credit Card? Can I apply for credit?首次访问 Maersk.com？
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销售洽询
请联系我们，我们将在两个工作日内答复。