How do I add additional email recipients to payment confirmations in MyFinance?

To notify additional users about the status of your payment, watch the video guide or follow these steps:

  1. Go to Maersk.com and click Login in the top right corner.
  2. Go to Manage > Hub and in the left menu click MyFinance .
  3. In the Open invoices tab, select your invoice/s and click Pay.
  4. On the Payment checkout page, there is a section called Contact information. In addition to your own email address, you can add one or more email addresses to receive a payment acknowledgement.
  5. Accept the Terms & Conditions and submit payment.
  6. The payment acknowledgement email will be sent to the main logged-in user, and any additional email addresses you added.

All countries which support online payments on maersk.com have the additional email field enabled in checkout.

This feature is especially helpful for:

  • Organisations where the payer differs from the accounting contact .
  • Companies with multiple branches needing synchronised communication.
  • Teams that require transaction storage or tracking for auditing.
  • Business partners needing confirmation of payments - or partners making payments on behalf of others.
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