Can I pay invoices using credit notes?

Yes. You can apply your available credits - such as from overpayments, rate adjustments, or shipment cancellations - to open invoices during checkout in MyFinance. It’s a simpler and more efficient way to use your credits without the need for manual refund requests. Watch the video guide to find out how, or follow these simple steps:

  1. Go to Maersk.com and click Login in the top right corner.
  2. Go to Manage > Hub and in the left menu click MyFinance.
  3. In the Open invoices tab, filter invoices by local currency so it’s easier to see what you can pay.
  4. Select your invoice/s and click Pay.
  5. On the Payment checkout page, you can see if any credits are available.
  6. Choose which credits you’d like to apply to your invoices.
  7. Add payment if credits don’t cover the full invoice amount.
  8. Review and confirm payment. Credits are applied instantly.

It is available in the following countries:

  • Australia
  • Belgium
  • Canada
  • China
  • Cyprus
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • India
  • Indonesia
  • Ireland
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Malta
  • Netherlands
  • Norway
  • Portugal
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom
  • United States
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