Is there a fee for cancelling a booking?
Yes, there is a fee for cancelling a booking:
- If you cancel with more than seven days' notice before the scheduled estimated time of departure (ETD), you will be charged a cancellation fee.
- If you cancel with fewer than seven days' notice before the ETD, you will be charged a no-show fee.
Here's how to request a cancellation:
- Click Login in the top-right corner on maersk.com.
- Once you’ve logged into your account, go to your Hub dashboard and find your shipment.
- In the shipment summary bar at the top of the page, click Cancel.
- Provide a reason for cancelling from the dropdown menu and add any additional comments.
- Click Cancel Now to complete the process.
Alternatively, please contact us via Case Management.
抱歉,出现错误
这些信息是否有用?
感谢您的反馈!
很抱歉我们无法提供更多帮助,请查看以下相关常见问题解答。
很抱歉,您今天未能找到想要的内容
请使用以下一种选项联系我们的客户体验团队
相关常见问题解答
Can I make a change of destination (COD) for part of my cargo? How do I place a booking on behalf of another company? Can I see price details before modifying a Maersk Spot booking? What is a no-show fee? How long does it take to confirm a booking? Why is a change of equipment size/type considered a cancellation? Can I book if I do not have a company? Will I be able negotiate or buy more free time days? Will I be able to see my deadlines? Can I still book if I am not sure about the cargo details? How quickly will I know if my booking is accepted?首次访问 Maersk.com?
与我们一起,找到您开始物流之旅所需的一切。