Can Maersk Ground Freight offer returns and reverse logistics services? Does it support exchanges, swaps, or replacement delivery scenarios for specialized LTL or heavy-bulky delivery freight?

Yes, Maersk Ground Freight offers return or reverse logistics options for many specialized LTL and heavy-bulky delivery service programs. Exchanges or swaps (delivering a new unit and removing the original) can also be supported if scoped during setup.

Because returns often involve unpackaged goods in consumer homes, these requirements (including packaging supply) must be thoroughly scoped and discussed during onboarding. Operationally, replacement shipments are typically treated and billed as new, standard shipments within the delivery program. 

Learn more about Maersk’s Specialized LTL and Heavy Bulky Delivery services or contact our ground freight experts to discuss a tailor-made solution to suit your business.

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