Here at Maersk, we are continuously striving to ensure that we provide the best service to our customers. In line with our promotion of Maersk website utilization, effective 19 December 2022, we will no longer accommodate manual request for Shipping Instruction (SI) submission and amendment, Bill of Lading (B/L) confirmation and Shipped on Board (SOB) date checking.
The request can be performed online and here is the step-by-step guideline
Please find Video demo on submitting SI guide
In case if you are facing error on the website which not allowing you to proceed with the online request, please provide us the screenshot of the website error (with date) for us to further process.
Should you have any queries or require any assistance, please contact our Customer Service hotline.
Tel: +60386012940
Email: my.export@maersk.com
无论您需要什么,我们都可以随时为您提供帮助
I agree to receive logistics related news and marketing updates by email, phone, messaging services (e.g. WhatsApp) and other digital platforms, including but not limited to social media (e.g., LinkedIn) from A. P. Moller-Maersk and its affiliated companies (see latest company overview). I understand that I can opt out of such Maersk communications at any time by clicking the unsubscribe link. To see how we use your personal data, please read our Privacy Notification.
By completing this form, you confirm that you agree to the use of your personal data by Maersk as described in our Privacy Notification.