What could be the reasons for my booking confirmation not being released?
Once your booking has been placed, the booking confirmation should be released shortly, and the status will change from “Booking initiated” to “Carrier booking confirmed”.
If the booking confirmation takes more than two days to be released, it is most likely because:
- A new partner has been created but we do not have the required company details yet. A vetting process is taking place to ensure that the details we have received are validated and the new partner is properly set up to take part in the booking journey onwards.
- Your partner has not confirmed the booking yet.
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相关常见问题解答
Can I add or delete containers in my booking? Can I book if I do not have a company? Can I change the destination (COD) of my cargo? Can I change the vessel my shipment is on? Can I make a change of destination (COD) for part of my cargo? Can I merge several of my bookings into one? How can I amend the details on my booking confirmation? How do I know if my booking is confirmed? How do I place a booking on behalf of another company? How long does it take to confirm a booking? I can’t find schedules or quotes for the origin and destination that I need, who should I contact? In connection with benefits, what else will change on the Maersk Go platform?首次访问 Maersk.com?
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