Why can I not select “Incorrect Payer” when I dispute during a partial payment?
If a charge has been assigned to an incorrect payer, you will need to amend the payer party from the Shipment binder. After processed this will lead to a change in your invoice within a few hours. You should therefore wait until this has been processed before you pay the invoice.
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我每次付款时都需要输入我的银行卡信息吗? (非 3D 安全协议国家) 我可以将保存的同一张卡片用于其他品牌(例如 safmarine.com)吗? (非 3DS 国家) Can I request a physical invoice via mail? What is a late payment fee? What happens if my dispute is accepted? Do I have to add the Bank account every time for the Refunds? Are there any fees charged for paying online via Credit Card? Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner? Can I dispute my invoice if I disagree with what I've been billed? When can I expect to receive my invoice? 我可以在所有国家/地区使用 ChinaEpay 付款吗?首次访问 Maersk.com?
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