When can I expect to receive my invoice?
You will receive one or more invoices depending on the charges you are supposed to pay as per the booking details. You will receive the invoices for export charges five working days before departure. You can expect the destination charges seven days before arrival.
Sometimes, depending on the local regulation or our local setup, we also send separate invoices for inland haulage and customs clearance and other value-added services that you have requested at the time of booking/during shipment cycle.
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Can I apply for credit? Can I dispute my invoice if I disagree with what I've been billed? Can I pay charges before an invoice is issued? Can I pay invoices using credit notes? Can I request a physical invoice via mail? Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner? Can I upload an invoice list and pay in bulk? Do I have to add bank account details every time I request a refund? How do I add additional email recipients to payment confirmations in MyFinance? How do I pay an invoice with the QR code printed on my invoice? Is there an option for me to view or download an invoice, for which I am not party to the shipment? What happens if my dispute is accepted?首次访问 Maersk.com?
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