What could be the reasons for my booking confirmation not being released?
Once your booking has been placed, the booking confirmation should be released shortly, and the status will change from “Booking initiated” to “Carrier booking confirmed”.
If the booking confirmation takes more than two days to be released, it is most likely because:
- A new partner has been created but we do not have the required company details yet. A vetting process is taking place to ensure that the details we have received are validated and the new partner is properly set up to take part in the booking journey onwards.
- Your partner has not confirmed the booking yet.
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Can I add or delete containers in my booking? Can I book LCL via the Maersk App? Can I book if I do not have a company? Can I change the departure date of my shipment? Can I change the destination (COD) of my cargo? Can I change the origin (COO) of my shipment? Can I change the origin (COO) of part of my cargo? Can I change the vessel my shipment is on? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? Can I edit my contact details or my partner’s contact details after the booking is made? Can I extend demurrage or port storage freetime? Can I extend export freetime?首次访问 Maersk.com?
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