相关常见问题解答

我每次付款时都需要输入我的银行卡信息吗？ （非 3D 安全协议国家） 我可以将保存的同一张卡片用于其他品牌（例如 safmarine.com）吗？ （非 3DS 国家） When can I expect to receive a resolution to my dispute?  What is a late payment fee? Can I request a physical invoice via mail?  Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Will I be able to see additional charges that have been included in my total booking cost?  What happens if my dispute is accepted?  Can I change my payable party after bookings are placed?  Is there an option for me to view or download an invoice, for which I am not party to the shipment? Are there any fees charged for paying online via Credit Card?