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Shipping to and from Japan
Your complete guide to shipping to and from Japan. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
地址
10th Floor, 2-17-7,
Akasaka, Minato-Ku,
Tokyo 107-0052, Japan
营业时间
Directions
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Phone numbers
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Email addresses
JP.IMPORT@MAERSK.COM
Export related queries:
JP.EXPORT@MAERSK.COM
Maersk Go pin: 9999
Maersk Go contact email id:
maerskgosupport@maersk.com
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地址
Hibiki Container Terminal
Hibikishinko, 40, Japan
Directions
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地址
2-7 Nishi Kaigan, 1-chome
Moji-ku, Kitakyushu, Fukuoka 801-0841
Japan
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地址
营业时间
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地址
Osaka DICT(C-10,11,12)
1-1, Yumeshima-Higashi, Konohana-ku,
Japan
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地址
Uni-X Ohi No.6 No.7
2-5-2,Yashiro,Shinagawa-Ku,Tokyo
Tokyo, 13, Japan
Directions
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We have been connecting Japanese businesses with key world markets for more than 70 years.
Whether you are shipping standard, refrigerated or oversized cargo, we have the local expertise and global network needed to get it to its destination on time – wherever in the world that happens to be. With offices in Tokyo, Nagoya and Osaka, we offer more than eight weekly calls to major ports across the Japanese archipelago. From here, the rest of the world is just a short hop away.
实用信息
获得有关当地节假日、收费、付款服务、流程和限制等方面的最新信息。
Customer Experience Phone No/E-mail Address
Phone No 050-4560-2762
For PIN code 1,2,5, Please push PIN code after announce.
For 4 digital PIN code, Please push PIN code during announce
| Department | Pin Code | Mail Address | Remarks |
|---|---|---|---|
|
Department
Finance
|
Pin Code
5
|
Mail Address
|
Remarks
MyFinance, Paid to Release, Remittance Info
|
|
Department
Export
|
Pin Code
1
|
Mail Address
|
Remarks
FCL / LCL - From Japan to Worldwide,
Cross Trading (Outbound direction from Japan)*
|
|
Department
Import
|
Pin Code
2
|
Mail Address
|
Remarks
FCL / LCL - To Japan from Worldwide,
Cross Trading (Inbound direction to Japan)*
|
|
Department
MaerskGO (Former TWILL)
|
Pin Code
9999
|
Mail Address
|
Remarks
Using Maersk GO
|
Inter Asia(Sealand) and Hamburg Sud phone numbers and e-mail address have been unified with Maersk since 2024/06/01
* For Cross shipment, please contact us with Subject "Cross Shipment (FROM/TO)" on mail
Contact Sales Department
Please contact Customer Experience for shipping information.
Ocean freight and Maersk Spot freight rates are available online.
Except other inquiries, please contact jp.sales@maersk.com.
Customer Newsletter
Customer Advisory
Export - Booking
Export - Documents
Maersk's customs clearance service handles complicated import and export procedures on your behalf.
Visibility, efficiency, and facilitation of compliance processes ensure smooth transportation of your cargo.
You can apply for this service from Booking Information.
Notification
Schedule
Tariff & Surcharges
Experience our new and enhanced cargo booking
Now with instant booking confirmation.
In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.
You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.
