What happens if my dispute is rejected?
We do a thorough investigation before deciding whether we should accept or reject the dispute. If we reject the dispute, then we see no issues with the original invoices you were sent and expect you to pay the invoiced amount by the due date indicated. You can raise another dispute if you are not happy with this decision.
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Can I apply for credit? Can I dispute my invoice if I disagree with what I've been billed? Can I pay charges before an invoice is issued? Can I pay invoices using credit notes? Can I request a physical invoice via mail? Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner? Can I upload an invoice list and pay in bulk? Do I have to add bank account details every time I request a refund? How do I add additional email recipients to payment confirmations in MyFinance? How do I pay an invoice with the QR code printed on my invoice? Is there an option for me to view or download an invoice, for which I am not party to the shipment? What happens if my dispute is accepted?首次访问 Maersk.com?
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